…scaling specific network function, along with utilization management all become more complex and demand greater visibility and intelligence then managing 3G or 4G networks. Simplifying the management of 5G network slices will require: Network Ecosystem Observability with real-time analytics that breaks down domain and operations silos is required for the implementation of the full-scale virtualization that will be necessary for network slicing. Ex…

…mber of years now there has been a nagging concern among many NSPs about becoming a dumb pipe provider. The convergence of 5G with IoT goes a long way toward laying these concerns to rest. Why? Because NSPs that are involved with 5G can no longer be pigeon-holed as providers of connectivity that only deliver low-level services over the top. They now have an opportunity to build important new business-to-business relationships that leverage the cap…

…accines and serums to the global population. Improved Urban Transportation Commuters and their employers are collectively concerned about the time spent commuting in congested urban areas. Working with city planners, we have learned that the shortage of affordable urban housing limits selected populations from the work that suits their training and skills. Ride-hailing, car-sharing and micro-mobility solutions are creating more varied public trans…

…service delivery and consumer experience. While it is clear that the only way to accomplish this is by having a thorough understanding of the data that is available to NSPs, sustainable success will hinge on how best to turn that data into business insights that can be immediately acted upon by internal teams — and perhaps even by consumers. To truly optimize operations and leverage all the data available, NSPs will need to break down internal si…

…of companies have utilized NSPs to launch their own digitally transformed companies. Examples include new major players such as Netflix, WhatsApp, and Uber as well as more established institutions in finance, healthcare and manufacturing. However, the NSPs themselves have actually fallen a little bit behind in their own efforts to not only modernize their operations, but fundamentally alter the way they deliver value and engage more effectively w…

…. For remote workers and millions of house bound streaming customers the always on network, secure internet services and service assurance took on new meaning.   Who Benefits from AIOps?   Customer Service Managers and Customer Success Managers obsess about the impact of a problem on the customer and the services they are using. They expect an AIOps solution will enable them to measure and report on how the actual service compares to service level…