Good Business Processes Management (BPM) is essential to corporate success. Eliminating delays and errors in processing orders, supply chain transactions, insurance claims, financial transfers, and other transactions can significantly reduce operational costs, improve customer satisfaction, and increase revenue.

But the complexity of some core business processes such as supply chain transactions, insurance claims, and financial transfers can be a serious obstacle. Poorly integrated business process management with many disparate but interdependent elements is more vulnerable to expensive delays and errors, harder to monitor and control, and more difficult to modify in response to changing requirements and new business opportunities.