Self-Healing and Full Automation Journey with VIA AIOps
Scale and complexity increase with each progressive level in the self-healing journey
VIA delivers AIOps with high automation
Levels of automation on the road to self-healing
Level 5
Full Autonomous Operations & Self-healing
- Systems operate autonomously across most scenarios
- AlOps-based self-healing capabilities
- Minimal human intervention
Level 4
AlOps with High Automation
- Advanced AlOps functionality
- “Likely fix” predication
- Automated remediation for many incidents
Level 3
AlOps and Partial Automation
- Al-based correlation and grouping or related incidents
- Probable cause and impact analysis
- Automated ticketing of incidents in ITSMs systems
Level 2
Observability
- Ingestion of metrics, events, logs, and traces (MELT)
- Comprehensive views of system performance and health
- Visual and temporal correlations of issues
Level 1
Basic Monitoring
- Consolidation of monitoring tools
- KPis and standardized dashboards
- Automated alerts with human trouble-shooting
Level 0
Manual Operations
- Traditional, manually operated networks & systems
- Human operators trouble-shoot individual components
- Vendor provided monitoring tools and dashboards
Critical Milestones on the journey to
Automated resolutions and self-healing
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