AIOps Delivers Improved Service Assurance

Each of your clients realize value from implementing real time and predictive analytics along-side their extended operations suite. If you’re a consultancy or integration service or a hardware/software vendor looking to enhance the value of your monitoring and fault management solution, VIA provides a fast path to applying analytics across the entire operations continuum.

AI for Operations Management

The ability to optimize full stack performance and move from reactive to proactive response and automated actions remains an IT operations priority. Achieving optimization is simply harder to deliver with the complex web of interconnected systems, and interdependent applications.

VIA AIOps can deliver the full life cycle of service assurance across a client’s service ecosystem supporting fault management, change management, and performance management across service layers, in the cloud, and in traditional environments.

VIA AIOps by Vitria improves service assurance and the efficiency of performance management across the technology stack and within and between applications. From noise to action, VIA operates through the entire event pipeline from observation, to analysis and action to not only reduce the time to diagnose issues but to resolve them faster with automation.

Why companies partners with Vitria 

VIA AIOps is built on an open core platform, highly scalable and provides a low code development environment. VIA delivers the advanced analytics to move from noise reduction and fault detection to performance management and predictive analytics. VIA AIOps can:

• Extend your service assurance use cases in other areas such as: capacity planning, end-to-end service predictive failure recognition, and SLA assurance management

• Bridge you to new solutions that are vendor agnostic, scalable, and deliver more performance management capabilities across the service stack

• Move your capabilities from visualization and fault detection to a system that delivers more insights and automated actions with closed-loop processing

• Accelerates the development of reusable project artifacts to reduce time to value in consulting or system integration engagements

• Provides the ability to produce partnered owned licensable software components, modules or applications

• Drives high value revenue for managed services related to operations, support and change management

Phase in and out products throughout their lifecycle

The VIA AIOps Platform and the VIA Digital Operations Suite provide our partners endless opportunities to provide their clients with valuable insights into their data – insights that enable actions and improve the efficiency and effectiveness of operations. Simply put, VIA creates revenue opportunities in service assurance. VIA is a horizontal platform with vertical starter apps which accelerate time to value:

Packaged templates can be customized to enhance the baseline solution

Subject matter experts quickly create new templates to be sold across multiple verticals

VIA’s Visual Designer reduces the skills required to modify and manage the product

Solutions built on the VIA horizontal platform run centralized, distributed or hybrid; on premise as a managed service or in the cloud

Business Value for You and Your Clients

Despite an extensive array of monitors and managers, your clients may be looking for greater control and faster response to service disrupting incidents. Our Partners value their ability to:

• Quick Start their digital operations practice to help clients discover and apply the hidden value in their data, existing infrastructure and people

• Standardize on a scalable enterprise grade platform

• Accelerate success by developing repeatable business solutions across multiple industries

We bring the software. Partners use it to build, enhance, integrate and modify solutions – providing their clients with optimized service assurance in today’s complex operating environments.

Partnership Benefits

The Vitria Partner Model enables our partners to resell the software and provide services or our partners can bring VIA to sell through the software retaining services revenue for themselves. In both cases, our Partners use the software to build, enhance, integrate and modify solutions – providing their clients the digital experience they need for transformation.

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