White Papers & Ebooks

In-depth research and analyst papers on event intelligence, AIOps and autonomous operations.

Agentic AI in Mission-Critical Operations: Setting a New Standard
Agentic AI in Mission-Critical Operations: Setting a New Standard

Agentic AI in Mission-Critical Operations: Setting a New Standard

AIOps for Telecom: What CSP Service Assurance Requires in 2026
Vitria VIA AIOps is a leading vendor in Service Assurance for Telcos.

AIOps for Telecom: What CSP Service Assurance Requires in 2026

Knowledge-Based Agentic AI: The Backbone of Multi-Agent AIOps
Report entitled Knowledge-based Agentic AI

Knowledge-Based Agentic AI: The Backbone of Multi-Agent AIOps

Semantic Knowledge Plane in Telecom
White paper on the Semantic Knowledge Plane Use in the Telecom Industry

Semantic Knowledge Plane in Telecom

Supporting the Telecom Agentic Journey
Briefing, Telecom supporting the Agentic Journey

Supporting the Telecom Agentic Journey

Self-Healing Networks and Intelligence Architecture
Self-Healing Networks and Intelligence Architecture

Self-Healing Networks and Intelligence Architecture

Journey to AI-Based Service Operations
Journey to the next generation AI-based service operations

Journey to AI-Based Service Operations

GenAI Opportunities, Risks, and Use Cases
White paper discussing GenAI opportunities, risks and use cases

GenAI Opportunities, Risks, and Use Cases

New-Frontier-The Self-Healing-Network
New Frontier The Self healing Network

New-Frontier-The Self-Healing-Network

AI: Transforming Service Assurance
AI transforming service assurance

AI: Transforming Service Assurance

The Automation Journey: Destination-the Elusive Self-Healing Network
The Automation journey to the self-healing network

The Automation Journey: Destination-the Elusive Self-Healing Network

How to Ensure You Get Funding for a Successful AIOps Project
How to Ensure You Get Funding for a Successful AIOps Project

How to Ensure You Get Funding for a Successful AIOps Project

Catering for the New Breed of Telecom Operations Staff
Catering for the New Breed of Telco Operations Staff

Catering for the New Breed of Telecom Operations Staff

Service Assurance Process Transformation
Service Assurance Process Transformation

Service Assurance Process Transformation

Drivers and Barriers to Achieving a Data-Driven Operations Team
Drivers and Barriers to Achieving a Data Driven Operations Team

Drivers and Barriers to Achieving a Data-Driven Operations Team

The Increasing Value of Next Gen AIOps for Telecom and MSOs
Banner for The Increasing Value of Next Gen AIOps for Telecom and MSOs

The Increasing Value of Next Gen AIOps for Telecom and MSOs

The Changing World of Telecom Assurance
Banner for The Changing World of Telco Assurance

The Changing World of Telecom Assurance

AIOps: Direct Route to Self-healing IT
Banner for AIOps – Direct Route to Self-healing IT

AIOps: Direct Route to Self-healing IT

Using AIOps To Prepare For Cost-Effective Assurance Of Hybrid And Virtual Networks
Using AIOps to Prepare for Cost effective Assurance of Hybrid and Virtual Networks

Using AIOps To Prepare For Cost-Effective Assurance Of Hybrid And Virtual Networks

The Five-Star Challenge: Service Assurance for Financial Services
Five Star Challenge addressed by AIOps for Financial Services

The Five-Star Challenge: Service Assurance for Financial Services

Assurance in a 5G World
Case Study: Assurance-in-a-5g-world

Assurance in a 5G World

Service-Centric Approach to AIOps
Service Centric Approach to AIOps

Service-Centric Approach to AIOps

Customer-Centric Service Performance Management
Customer Centric Service Performance Management

Customer-Centric Service Performance Management

Service Operations: Critical for Optimizing the Customer Experience
Service Operations Critical Resources

Service Operations: Critical for Optimizing the Customer Experience

Destination: AIOps
Destination AIOps

Destination: AIOps

Customers Win: How Experience Assurance Improves Service Quality
Customers win, Give the gift of experience assurance

Customers Win: How Experience Assurance Improves Service Quality

FutureNet World 2026 – The Self Evolving Knowledge Plane the Missing Link to Autonomous Operations

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