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National Network Service Provider Achieving Automation Goals
Leveraging Technologies that Support Massive Scale at a much Lower Operating Cost
Service Assurance Challenges
- Customer loyalty and retention driving the need to achieve high service levels.
- High operations IT staff turnover increases cost and puts service performance at greater risk.
- Migration to 5G technology adds complexity in managing service assurance.
The Solution:
VIA AIOps supports the achievement of automation goals through advanced analytics, machine learning, AI, closed-loop processes, and full integration with third party service management systems.
