Unlike other solutions, VIA AIOps delivers end-to-end service assurance across service domains and optimizes both fault and performance management in cloud and traditional environments with rapid implementation using out-of-the-box algorithms.

End-to-end Service Assurance has typically been managed and operated in silos or
independently across the service delivery stacks of compute/store, network and application.
These independent practices constrain operational productivity and the overall service
assurance process. Independent operational teams are often chasing symptoms within their
silo when the root cause of the problem lies outside their visibility and control. Multiple
operations support teams may be addressing the same or different symptoms but all of
them attributable to the same root cause. Addressing these service issues is slow and
extremely labor intensive.

VIA AIOps optimizes fault and performance management processes across the technology
stack. VIA leverages AI, machine learning and advanced analytics to identify faults,
performance, and customer experience issues faster and determines root cause from key
symptoms.