Learn How VIA AIOps Provides Real-Time Operational Visibility and Advanced Anomaly Detection For Telecommunication Providers
A telecommunication service provider wanted to reduce time to revenue by accelerating and optimizing the customer onboarding process and the quote-to-bill process for both end-user clients, as well as wholesalers. To achieve this they needed a solution that was capable of:
- Gaining real-time visibility into their internal processes
- Integrating workflows across multiple acquired providers
- Finding systemic and nuanced issues within their process
- Reducing manual processes through automation
