Careers

Join Our Team!

Vitria is Hiring! Immediate opportunities to join our North American team! Vitria has live, large-scale projects underway now and we’d like you to join our team and help our clients achieve success Digitizing and Transforming business operations with cutting-edge VIA AIOps products.

Vitria Senior DevOps Engineer

Description:

At Vitria, you will be a critical member of a growing team working on one of the industry’s fastest-growing trends – AIOps – work with state-of-the-art open-source and big data tools (e.g., Spark, Druid, Kafka), AI, and machine learning. At Vitria, you will be expected to spend roughly 50% of your time setting-up and operating highly automatic and self-healing systems, and spend the other 50% of your time on development tasks such as new features, scaling, and automation. Specific tasks include:

  • Design, test, and implement continuous integration and deployment pipelines using GitLab CI, Jenkins, etc.
  • Design and develop automation and testing tools across the entire development stack
  • Build and maintain automation frameworks.
  • Optimize system performance, availability, and scalability.
  • Troubleshoot source code management and deployment issues.
  • Install, configure and maintain Windows and Linux servers, HDFS, Spark, Kafka, Kubernetes environments.
  • Create and maintain documentation on configuration, troubleshooting, design, etc.
  • Perform security audits and assist with hardening servers and systems against attacks.

Skills Required:

  • Bachelor’s degree in IT, computer science, or a related field.
  • 3 to 5 years of experience in the field.
  • Extensive knowledge and experience with continuous integration/deployment technologies and tools.
  • Knowledge of automation frameworks like Chef, Puppet, and Fabric.
  • In-depth knowledge of Linux and Windows servers, Kubernetes, and container environments.
  • Previous experience with HDFS, Spark, Kafka is a plus.
  • Knowledge of database systems and security.
  • Programming and development experience in Python, etc.
  • Familiarity with agile development processes and best practices.
  • Good communication skills and ability to work in a team.

Location: Menlo Park, CA or Denver, CO preferred – open to alternate locations

Vitria Data Scientist

Description:

At Vitria, you will use your creativity and expertise to apply your machine learning experience to our VIA AIOps product, improving our customers’ operational processes and services. In this role you will:

  • Understand our customers’ business problems, industry context, and data sources as well as how our VIA AIOps product addresses them
  • Work closely with our customer facing teams, product managers, and engineers to drive analytics based product improvements in our VIA AIOps product
  • Build, tune, and evaluate models for real-time time-series analysis, the detection and correlation of anomalies across disparate data sets, etc.
  • Incorporate human-generated labels from our customers into your model development
  • Propose and evaluate various models to address the needs of our customers and quantify the performance

    Skills Required:

    • 3+ years of professional experience with data science and end to end data product development including problem definition, solution formulation, model building, productionizing, and delivering measurable impact
    • Experience with data science and machine learning/statistical techniques, including regression, classification, ensemble methods, reinforcement learning, analysis of time-series data, and designing and measuring A/B tests
    • Strong communication skills and experience distilling and presenting complex analyses into actionable recommendations
    • Experience with unsupervised learning, Python, R, Spark ML library and similar technologies
    • Domain experience with data networks (data from national telecommunications networks, private data centers, etc.) a plus
    • BS Degree required, MS is desirable in Statistics, Math, Operations Research, Advanced Analytics, Computer Science, Engineering or other related area of study

    Location: This is a remote position. US based candidates preferred – open to alternate locations

    Vitria AIOps Project Manager

    Description:

    We’re looking for project managers with a passion to make clients successful while landing challenging big data analytics projects on-time, on-budget. In this role, you will manage all aspects of successful solution delivery including the time, schedules, resourcing, reporting, and best practice improvement of AIOps project delivery.

    Skills Required:

    Location preference: Menlo Park, CA or Denver, CO. Strong candidates outside of these regions with CSP and Telecom experience are encouraged to apply. Requires 5+ years of successful consulting project management experience preferably in service-centric solution verticals such as Telecom, CSPs, Manufacturing Service and Repair or similar situations in which customer service and top tier operational performance and execution is a priority for the business.

    We’re configuring, deploying, and scaling real-time analytic applications so your project management skills and the ability to get the most out of a diverse team of big-data streaming, data science, and Dev/ops deployment resources will be key.

    We’re looking for positive, outgoing attitudes, enthusiastic and charismatic customer-facing project management skillsets with good judgment, communication, and interpersonal skills, BS or equivalent, MBA a plus.

    Location: Menlo Park, CA or Denver, CO preferred – open to alternate locations

    Vitria Professional Services Solution Developer

    Description:

    Vitria Solution Developers have crossover skills which allow them to focus on user interface and presentation layer application development, but also to overlap with systems and data engineers on small, fluid, and highly agile teams. They work directly with our customers and partners, providing technical leadership in the design, hands-on development, and deployment of AIOps solutions using VIA AIOps products. Solution Developers will also enjoy working to ensure the successful adoption and deployment of our solutions while mentoring customers, running consulting workshops or facilitating technical architecture and whiteboard discussions. The Solution Developer role may also be called upon to support customer evaluations in a billable capacity, prototyping, and providing project management oversite.

    Skills Required:

    A Solution Developer should have the following skillsets:

    • Strong HTML5 skills – advanced knowledge of HTML and Cascading Stylesheets.
    • Strong knowledge of JavaScript as a scripting language and more than passing familiarity with industry-standard libraries such as jQuery.
    • Strong familiarity with browser factors, limitations, and debugging tools.
    • Comfortable with graphic editing software such as Adobe Photoshop / Illustrator / Fireworks and extracting graphical elements for use within UI.
    • Demonstrated ability to design and wireframe (design to customer solution) – while illustrating knowledge of layout best practices and user experience.
    • Demonstrate fundamental skills with SQL and relational databases – ability to get to and extract data using simple to intermediate query patterns.
    • Ability to collaborate and co-develop in a team setting.
    • Ability to wireframe to elicit feedback and help guide the design process.
    • Ability to take a paper or digital artifact and return a pixel-perfect HTML copy.
    • Positive, outgoing attitude, enthusiastic, good listener, and likes to interact with people.
    • Good communication and interpersonal skills.

    Location: Menlo Park, CA preferred

    Vitria Professional Services Engineer

    Description:

    At Vitria, you will join a growing team working in one of the industry’s fastest growing markets – AI Ops. This is an opportunity to join a leading global software company, where your contribution as a technologist will make an impact. We are seeking creative, motivated professional services engineers to play a key role in the successful implementation and integration of our VIA AIOps product into our customers’ environments. You will work closely with our customers and technical teams to lead the deployment process and provide ongoing support. 

     

    Responsibilities:

    During customer engagements, the PS engineer provides expertise in all stages of the development process including:

    • Collaborating with customers to understand their application- and network-service delivery environments, requirements, use cases and objectives.
    • Assisting in planning and designing deployments and integrations with our customers’ and partners’ IT infrastructure and systems.
    • Deploying and implementing VIA AIOps in our customer environments.
    • Developing a full understanding of the VIA AIOps architecture, configurations and capabilities.
    • Configuring VIA AIOps for analytics tuning of each deployment, addressing various customer use cases and workflows while ensuring optimal performance.
    • Troubleshooting and resolving technical issues, working closely with customer and internal teams to ensure timely resolution.

    Skills Required:

    For this position we are looking for a senior software professional with excellent customer interaction expertise, effective presentation skills, and working experience in most of the following:

    • Implementation of large-scale data analytics systems using big data architecture technologies such as Spark, Hadoop, Hive, Kafka and Druid.
    • Implementation of medium to large-scale distributed applications based on server-side software platforms such as J2EE application servers, containers, and Kubernetes.
    • Multiple server-side programming languages such as Java, JavaScript, and Scala.
    • Integration technologies such as Web Services, REST and JMS
    • Relational databases such as MySQL, Oracle, DB2, MS SQL Server with the ability to construct complex SQL statements.
    • Operating Systems such as UNIX, LINUX and Windows Server with command line experience.
    • Strong communication and interpersonal skills, with the ability to collaborate with customers and internal teams and convey complex technical concepts to non-technical audiences.
    • Excellent problem-solving skills with the ability to troubleshoot complex technical issues effectively.
    • Willingness to travel for customer and company meetings as needed.

    Location: Denver, CO

    Experience:

    • A minimum of 3-5 years of experience as a Professional Services Engineer, Deployment Engineer, Sales Engineer, or Solution Consultant, preferably in the AIOps, IT operations, or IT infrastructure management domain
    • Hands-on experience with deploying and configuring AIOps platforms, such as those based on machine learning algorithms, log analysis, and anomaly detection
    • Experience with IT operations tools and technologies, such as ITSM, monitoring systems, and incident management platforms
    • Experience with SaaS, Cloud, PaaS is desirable and will be considered as a plus
    • Bachelor’s or advanced technical degree in Computer Science, Information Science, Engineering, Math, Physics or a related field

    Our customers and colleagues are located all around the world and some of the work will require being on site at the customer premises. For this position, on-site work will primarily be at customer sites in the Denver Metro Area, approximately 3 days a week. There may also be a need to travel to customer and company meetings outside of the Denver area on occasion.

    Technical Sales / Business Development

    Description:

    At Vitria, you will be a critical member of a growing team working on one of the industry’s fastest-growing trends – Digital Transformation and AIOps. We need energetic and motivated technical business development professionals to manage a strategic partner.

    Responsibilities:

    • Provide technical business development leadership for a marquee partner.
    • Key verticals include Telecom, MSPs, large enterprise and government agencies.
    • Provide a combination of business and technical management for partner sales opportunities.
    • Enable partner to scale through creation of repeatable processes and sales plays.

    Skills Required:

    • Complex solution sales.
    • Technical presentation skills, demo capabilities and understanding of complex network deployments.
    • Ability to think strategically and follow up with execution.
    • Excellent verbal and written communication skills.
    • Strong interpersonal skills and business development skills are a must.
    • Understanding and aptitude to link new tools and technology to business benefits and business outcomes.

    Experience:

    • 10+ years of relevant technical sales/business development experience with a history of success.
    • Success bringing new tools and technology to market.
    • Bachelor’s degree in related field (MBA a plus)

    Location: US/North America

    Vitria Professional Services Consultant

    Description:

    At Vitria, you will be a critical member of a growing team working on one of the industry’s fastest growing trends – Real-time Analytics and AI Operations. We need creative, smart, easy to work with Consultants to help implement real-time analytics applications and new solutions based on the Vitria’s software products Analytics VIA and Vitria AIOps.

    Responsibilities:

    During customer’s engagements the Consultant provides expertise in all stages of the full life-cycle development process and assists in designing and implementing business processes, interfaces to customers’ and partners’ business systems and user interfaces, as well as providing guidance in developing systems for fault tolerance and optimal performance.

    Skills Required:

    For this position we are looking for a senior software professional with excellent customer interaction expertise, effective presentation skills, and working experience in most of the following:

    • Implementation of large scale data analysis systems using Big Data technologies like Spark, Hadoop, Hive, Kafka, Druid, …
    • Implementation of medium to large-scale distributed applications based on server-side software platforms like J2EE application servers, containers, and Kubernetes.
    • Multiple server side programming languages like Java, Javascript, Scala, …
    • Integration technologies like Web Services, REST, JMS, …
    • Familiarity with relational databases like Oracle, DB2, MySQL, MS SQL Server and Operating Systems like UNIX, LINUX and Windows Server.
    • Ajax, HTML5, DHTML, and CSS is desirable and will be considered as a plus.

    Experience:

    • Experience with SaaS, Cloud, PaaS is desirable and will be considered as a plus.
    • Although not mandatory, understanding of AIOps use cases and related technologies and protocols like Machine Learning, Fault Management, Performance Management, SNMP, Syslog, etc…is highly valuable.

    Location: Madrid or virtual

    Our customers and colleagues are located all around the world and some of the work might require being on site at the customer premises, therefore willingness to travel as well as fluency in English are essential to the position.

    In exchange, we offer the opportunity to join a leading global software company, completely driven by technology where your contribution as a technologist will make an impact. We also offer a competitive salary and benefits (Salary + Private Medical Insurance + Life Assurance + Private Pension Plan + Laptop + Mobile) as well as a friendly start-up atmosphere, with the possibility to work from your home office when customer engagements allow it.