Credit Recovery Solution Uses Operational Intelligence for Continuous Big Data Analytics
Sunnyvale, Calif. – April 18, 2013: Vitria Technology, Inc., The Operational Intelligence Company, today announced that Capital Kadosh, the most innovative company in credit recovery for banks and consumers in Brazil, has adopted Vitria Operational Intelligence 4 (OI 4), the only unified platform that combines continuous, real-time analytics™ on Big Data, streaming events, and business processes to enable immediate action.
“Vitria Operational Intelligence 4 has enabled Capital Kadosh to better identify debtors in a sea of consumer data,” said Carlos Eduardo Jereissati Ary, General Manager, Capital Kadosh. “The result has been more efficient and effective collection of accounts, in fact, fifty percent above industry average. With Vitria Operational Intelligence, Capital Kadosh has increased revenue and, simultaneously, lowered costs by reducing the number of agents in the field.”
Capital Kadosh is using Vitria OI 4 to combine and correlate real-time, streaming data with existing (historical) data to locate debtors in default. With Vitria OI 4, Capital Kadosh can identify the relationships between data points from multiple sources and score them according to rules defined by specific KPIs. By using Operational Intelligence, Capital Kadosh is able to electronically communicate and interact with debtors, who meet the KPI criteria, and negotiate repayment over the Internet.
Vitria OI 4 is the only elastically scalable Operational Intelligence platform that can effectively address continuous, real-time Big Data challenges of any size. Vitria Operational Intelligence has made it possible for Capital Kadosh to increase shareholder value and returns, despite the challenges of the economic climate in Brazil. “Today, every debt settlement and repayment offer is continuously monitored by Vitria Operational Intelligence,” said Jose Sampaio, Brazil Country Manager, Vitria.
Capital Kadosh, formerly known as Samir Ary, sends more than 120 million messages per month through a variety of communications and social media channels. “Through continuous, real-time Big Data analytics, Vitria Operational Intelligence is enabling the deployment of a new generation of financial services solutions,” said Rick Saletta, Vice President of Global Marketing, Vitria.
Learn more about Vitria Operational Intelligence 4 at www.vitria.com.
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About Vitria
Vitria Technology, Inc. provides the industry’s leading Operational Intelligence platform, empowering partners and customers alike to develop innovative Operational Intelligence solutions to analyze Big Data, streaming events, and business processes in the proper context and take real-time action. Vitria’s award-winning solutions provide the backbone for many Global 2000 companies’ mission-critical business processes.
